We procured spherical vacation connecting flights by means of Charlotte from Boston to Aruba for 11/28/2015. We paid Furthermore for your personal “added place†seating. No the place were being we knowledgeable that these “more space†seats did not provide a reclining selection. When we arrived in Charlotte, we boarded flight 874 only to b instructed by the Captain that he needed to carry out some “regimen upkeep†that would have a “couple of minutes†in advance of we left, mainly because he “would not be capable to depart Aruba in time†if he waited to own it completed performed there.
I have made 3 attempts to Speak to customer service as a result of e-mail concerning a current Intercontinental flight where I had problems with don't just the popular seats that I didn't receive, but the horrible client service where my sister and I gained. She was discriminated versus for becoming to huge being served food stuff because the tray couldn’t occur down so the flight attendant reported he couldn’t feed her. While there have been open seats, and we might have been improved accommodated, instead we were set close to the Home windows and caught there with toddlers.
We have been so extraordinary upset with this kind of mis-treatment and bad management by American Airways and will never fly you all over again.
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I can't think you board passengers before doing your checks around the airplane. Leaving your consumers caught for over two several hours without to very little data is overall bullshit. When you are generally the same as each airline In this particular regard, it’s basically not appropriate to take care of your clients in this manner.
To I don’t understand how Many of us wanting to get this solved. I had been so visit the website annoyed and about to surrender
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Bravo to American Airlines for providing the surprise enhance for your staff. And never cowering on the disgruntled passenger on todays La Guardia flight. Simply because some attendents were cheerful and wished him an exceedingly Merry Christmas. Actually ?? It’s about time we took back our best needs and grumpy folks just stay from the planes and hold their thoughts to them selves.
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No agent in sight. Flight 1583 delayed delayed and delayed without data or updates offered by gate agent. what a nightmare
I am standing at American airlines counter in McAllen, Tx looking ahead to a resort voucher three hrs after landing from Flight 5783 that was redirected on account of negative climate over Queretaro.
I flew American airlines for the first time and it will be my last time it had been one of the most Terrible knowledge I had at any time had having a airline. by no means all over again you had greater Obtain your act jointly
I've to admit which i was selfishly pleased in order to book my flight in advance of your entire other customers and which the agent was ready to remove the charges.
There exists a middle aged African American girl with a short hair cut and Eyeglasses at your Philadelphia Airport site who refused to present me her full identify Once i requested it because of her despicable Mindset. She last but not least instructed me her title was “D†and hid her identify badge as she said this. “D†will not ought to have a task in customer service and particularly not within your first class sign in area the place I encountered her. As I rushed previous the extended TSA line into the self service ticketing counter with only 40 minutes right up until my flight departed I had been content to check out there was a cost-free kiosk. I started to retrieve my reservation and halfway via this process “D†walked as many as me and stated “This is certainly for first-class passengers only†I looked up within the screen bewildered for the reason that there wasn’t any signal or indicator that the kiosks had been top notch kiosks and Moreover I puzzled how “D†realized I was or was not first class and why she would make these types of an assumption. I replied “Justification me?†“D†condescendingly mentioned “These kiosks are for top notch travellers onlyâ€.